> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cantae.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Facing issues with cantaê? Check out this page to resolve them.

If you're facing issues with cantaê, you can try the following steps to resolve them.

## Log files

Check the log files for any errors. You can find the log files in the following locations:

* on Linux: \~/.config/\{app name}/logs/main.log
* on macOS: \~/Library/Logs/\{app name}/main.log
* on Windows: %USERPROFILE%\AppData\Roaming\\\{app name}\logs\main.log

## Firewalls

Sometimes firewalls may block cantaê from accessing the internet. You can try disabling the firewall temporarily to see if it resolves the issue.

## Antivirus

Antivirus software may sometimes block cantaê from running. You can try disabling the antivirus temporarily to see if it resolves the issue.

## Reinstall

If none of the above steps work, you can try reinstalling cantaê. You can download the latest version of cantaê from the [official website](https://cantae.app).

## Contact

If you have any questions, feel free to [contact us](mailto:support@cantaê.app).